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VoIP trends to watch out in 2020 and beyond

It’s been more than two decades that VoIP has entered the scene and seeing its impact on business communication calling it one of the biggest communication developments won’t be erroneous. The point to ponder here is that it is growing and evolving since the day of its inception. While businesses are swapping their traditional PSTN phone system with VoIP, keeping a close eye on the trends related to it is important to attain the latest usability of this tool. 

Whether you are a business using VoIP or a VoIP service provider, these VoIP trends surely deserve a look if you are to stay atop in the game.

Top VoIP Trends Worth checking out for 2020 and Beyond

Communication - VoIP trends to watch out in 2020 and beyond
It is no longer news that Voice Over Internet Protocol or simply put, VoIP technology is gradually gaining traction of attention to disrupt the communication industry in the coming months. Here are Top VoIP trends that are worth watching out for in 2020 and years beyond.

Cloud telephony is the future

When VoIP was launched, people were using it as an on-premise tool which was a little costly and cumbersome. However, in the wake of technology, cloud computing has made things simpler and easier. Working on cloud space is more convenient and better than this. Users can easily share data with high great security encryption. They need not worry about system maintenance. With call masking facility, they are never going to lose their customers. That is why cloud telephony is considered as the next big thing after VoIP. digitization - cloud telephony

5G is here

Though VoIP is what you need to have easier and all-inclusive business communication, we can’t ignore some of its caveats. Jitter, latency, and data loss bags the top place in the list. Well, we have good news for you. 5G is about to make its public appearance. 

The fifth generation of mobile communication and data connectivity, 5G will give you an uninterrupted internet connection without digging a hole in your pockets. March of 2019 has already witnessed the detailed testing of this technology. With the launch of 5G, users can experience 10 GB/s upload speed with comparatively lower latency. 

This high speed will also improve overall call quality. Now, web conferencing with 4K and 8K video quality will also be possible. The enhanced network competency will be an added advantage. All in all, it will make your virtual phone number more powerful, capable, and quality-oriented. However, it may need new and compatible hardware for proper functioning.VoiP Trends - 5G Mobile Technology

Say Hi to Artificial Intelligence

AI or Artificial Intelligence is already making high waves in other sectors. With Siri and Alexa at our assistance around the clock, it is helping us in a myriad of ways. VoIP is also not untouched with its impact. Your call center software now comes with auto repair facility a Quality of Service or QoS features. QoS can auto cure some of key issues like network issues or latency to a great extent. It can fix the network breakage without much human intervention.

It is also predicted that the future might witness the AI handling unified communication at multiple levels. It can do auto speech analysis, generate useful data with real-time voice conversation, and can create customer experience enhanced ways depends. Your cloud phone system can already set-up a live chatbot on the website. In the future, you may set bots that can talk with the customers just as Siri and Alexa. So, let’s wait for it.

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The future-changing merger of VoIP and WebRTC

WebRTC and VoIP are the two de-facto business communication pillars and may get integrated together by the beginning of 2020. If internal sources are to be believed, WebRTC is going to VoIP to do peer-to-peer swapping and web calling. The biggest advantage is that it can work without any added download or extension requirement in your call center software. 

If the merger happens, users can do direct calling from the website, can do live video streaming, and better web conferencing using a cloud-based virtual phone system.

People will fall in love with calling apps 

The mobile app has entered almost every walk of our lives. Telephony is also not untouched with its charm. The use of VoIP calling apps will increase by two-folds in the approaching time.

VoIP Trends - People will fall in love with calling apps
VoIP Trends – People are gonna like the idea of making phone calls via their internet data. Some of social media apps such as Whatsapp, Messenger, Skype have been showing us glimpse of possibilities of this ground-breaking solution.

And what are the reasons for this?

People can make international calls without any hassles, can share media easily, and can easily operate the apps using any Wi-Fi app. That is why in-app communication is considered as a booming trend in the future. 

The only thing that these calling apps were lacking bit was the integration with other systems. However, it is likely to better and advanced in the approaching time. It is to be said that in the future, users can easily get quick access to their hosted phone system within the Microsoft Office application. They can directly access to Excel files and Outlook emails while doing an in-app conversation. Data migration and transmission would be far smoother. Also, the developers are putting much attention on integrating real-time videos and audios in desktop apps and cloud-space. 

Change is good, and VoIP is becoming better and advanced with cloud-telephony. These trends in VoIP are going to change the face of business communication for once and all. So, stay informed, stay ahead of these VoIP trends.

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Tips for Coordinating IT Teams All Over the World Using Video Meeting Services

In the past, for a team to work together at all, it needed to congregate and be within the same physical location. In the very least, professional teams had to have offices close by, staying in constant meetings through phone calls and physical meetings. They’d have to send each other their progress through detailed reports and faxes. And typically, if a project was to be finished within any reasonable timeframe, it was recommended to work from the same office.

Then the Internet came into play, and video conferencing went from being an expensive corporate tool to something every business could try and utilize. Today we have collaboration software, file sharing technology, instant video calling and meeting scheduling through phones and computers alike – we have the ability to share screens and edit documents in real time, and even trace each other’s progress through big data, performance metrics and more.

As per ComputerWeekly: if you haven’t heard the words video conferencing yet, just wait. It’s growing rapidly, and more and more companies are adopting its usefulness. The capacity for introducing efficiency into a business today is staggering, and location and distance seems almost entirely irrelevant. It doesn’t matter where you are, just how good your Wi-Fi signal is.

Even so, running a team in today’s technological landscape requires more than just a basic understanding of how technology and the means of communication have changed business in the last three decades. While the future is now, now’s most efficient coordination is also accompanied by a rather complex criteria – if you’ve been tasked with getting a digital product or project off its feet by working with talent from New York, Vienna and Mogadishu alike, then you’ve got some work cut out for you.

Video Meeting As A Service Taking The IT World By Storm.

Video Meeting:- Video Conference Benefits for Small and Large Organizations
Video Meeting As A Service: Video conferencing has proven to be the right tool for small and large scale businesses growth. With ever-available technology to back it up, businesses using this technology are forcasted to experience an upward curve in their productive and good service delivery.

Tackling the Basics

IT teams all over the world speak one universal language with countless dialects: code. While you’ll doubtlessly be tasked to work with team members that possess a skill set similar to yours, their native language will often not be English. Similarly, their sleepy patterns may entirely contradict yours, thanks to the magic of time zones.

Time zones also mean that certain work boundaries need to be defined early on. Find windows of time in a day where everyone can communicate together – and use that time to allot tasks and make decisions, so as to facilitate as much autonomous work as possible. The biggest weakness of a geographically-dispersed team is the decision-making process, and waiting. If one member has to wait for another to wake before making an important choice, that’s time lost.

Focus on Communication Tools

Following the basics, it’s time to get into the specifics. And part of the specifics is a focus on specifics. In co-located, office teams, detailed tasks and objectives are easily and casually distributed. Instead, these teams get to focus on the big picture together, speaking of roles and goals and asking questions on the way. Virtual teams don’t have that luxury. No matter whether you’re a member or the team leader, it’s important that you discuss what specifically needs to be done, rather than what the overall goal is.

Simplify and break down tasks and important processes as much as possible: consider what the project is, what can be tackled by the team in a week, what everyone should individually work on for a week, and how to check in and detail each person’s progress on a day-to-day basis. Whether you use a joint spreadsheet, video meeting services for IT with providers like BlueJeans or a digital collaboration suite, knowing who’s doing what when and why exactly is essential.

Making the Most of Your Video Call

Finally, you also need to consider your method of communication, and the effectiveness with which you utilize said method. Video meetings are by far the most efficient way of getting together with your team on a daily or weekly basis, whether for status reports or if only to strategize and allot tasks for the day.

However, video meetings aren’t straightforward. It’s still far too easy to miss what others are saying, talk over each other, or be plagued by lighting issues. That’s why it’s imperative that, upon your first meeting, you establish the basic ground rules for technical meeting etiquette so as to ensure a smooth professional planning session.

Ensure that everyone understands the basics of maintaining good lighting in a call by keeping the light behind the monitor and keeping the camera eye-level as per FastCompany, speaking clearly – and slowly – and giving everyone the chance to communicate effectively without being interrupted in the middle of the call.

Finally, the most important step to a good video meeting is to keep it short. By sticking to 15-30 minute daily sessions, you give everyone more time to focus on their daily tasks rather than lose focus in the middle of a long video session. Keep a written follow-up or an interactive to-do list for everyone to keep track of their daily and weekly progress, and watch as you and your team diminish and eliminate project after project with ease.

If you had been thinking exploring video meeting service wouldn’t be profitable for your business growth, then think again! This is the wave of the moment and that’s why I think Video Meeting As A Service will soon be a talk of the day for industry leading experts in the IT industry. So you shouldn’t wait for it, instead, get prepared towards it.

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VoIP and the Future of Mobile Technologies: How to Unlock Unlimited Minutes and Ditch your Cell Provider

According to tech blogger Stuart Zipper at, the soon-to-be-released Blackberry Z10 may be setting new standards in mobile VoIP capabilities and the shape of mobile technologies.

VoIP, or Voice over Internet Protocol, refers to Internet telephony, the technology by which phone calls can be sent via wireless Internet Protocol routes, rather than through traditional copper wire routes. VoIP is far cheaper than traditional phone service, and offers more calling features like unlimited nationwide calling and cheap international minutes.  Blackberry z10 smartphone

The Cheat Sheet to Making Unlimited Calls with VoIP technology, and what the future holds!

According to Zipper, the BlackBerry Z10 will likely be VoIP-enabled such that customers can use their cell phones as virtual extensions through VoIP. There are already some providers that offer service in virtual extensions whereby a company could set up their employees with cell phones as their primary work extension through their hosted PBX, so it isn’t new that people can use cell phones as a primary VoIP line. However, if this BlackBerry Z10 rumor turns out to be true, this could have significant implications for VoIP networks, the cell phone industry, and the shape of national Internet services.

Most of the time, when people buy cell phones, they also buy a regular minute, text, and data plan for a cellular provider. And with legislation that makes cell phone unlocking illegal, it will only get harder to get a cell phone with no strings attached. A smartphone that allows a user to solely use their cheap Internet-based VoIP service plan without having to buy a traditional phone package would be a radical shift in the favor of the customer.

VoIP reduces cellular rates

In order for a cell phone to function as a cell phone, customers need to buy cellular plans. Customers can use VoIP on their cell phones whenever they have access to the Internet. Customers can access the Internet any time they have access to private or public Wi-Fi, but when there is no WiFi, customers need to be able to get online, which usually requires a data plan with a cellular provider.

So, for now, even when customers want to use mobile VoIP for the majority of their cell calling, they still need at least a small data plan.Voip technology

Mobile phone with VoIP facility on the way

However, if there were a popular shift towards using VoIP for the majority of mobile calling, as enabled by a VoIP-reliant mobile phone like the rumored BlackBerry, customers would have access to much cheaper mobile phone service for all calling.

An expansion into full VoIP access also has implications for the state of nationwide Internet access capabilities. Just the suggestion of all-VoIP cell phones reflects that national interest in improved public WiFi networks. It is generally easier to access a cellular network than it is to access WiFi in many places. All-VoIP mobile technologies would require improvements in nationwide Internet systems.

Industries now investing in Wi-Fi networks

There has been a push in recent years to make free WiFi access more widespread. Several big food chains like Starbucks and McDonalds now offer free WiFi, and several airlines offer WiFi during flights (though not for free).

WiFi is also starting to appear more and more with public transportation. San Francisco has WiFi on their BART train system, and New York City launched WiFi in 6 of their underground stations in August, 2012 with plans to reach all 277 stations by 2017.Wi-Fi network for internet access

Wherever there is an Internet connection, there is the ability for VoIP users to use their unlimited free calls anywhere in the country. VoIP smartphone users are going to want more access to WiFi or 4G wherever they travel with their smartphone.

Free WiFi still isn’t available in a lot of everyday places, and 4G can be expensive, but demand by VoIP users could very well change that. Baby steps made to include WiFi in public transportation locations could become the new standard, and WiFi might be made available in public spaces like parks and beaches as well.

VoIP users will have to wait and see what the future holds, but it is certainly promising. This could be mean freedom from those expensive traditional phone plans and definitely the freedom to make calls anywhere in the world with more WiFi access.

Do you reasoned with the writer in one way or the other? I personally did reasoned in the opposite way, and here’s what I reasoned about. “What if those big ISP or Cellular companies make move to stop this technology advancement,” do you think the writer’s point of view can be easily accepted by everyone?

Please reason with me and let’s communicate and learn new things.


Advantages and Benefits of Business VoIP

Today, tens of thousands of small businesses around the world rely on internet-based  business VoIP phone systems to handle their calls, send faxes and conduct all of their voice communications with features that surpass traditional phone systems all for a lower cost. The internet has now become the most prominent communication force of the 21st century because of its solid reliability and the capacity for quick upgrades to take advantage of the latest advances.

What is Business VoIP?

Essentially, business VoIP mirrors the traditional phone systems that have been a part of companies large and small for several decades. But instead of having a large phone system installed at the business location, costing thousands of dollars, the VoIP or Voice over Internet Protocol is contained at the VoIP provider.

Advantages of Business VoIP
Advantages of Business VoIP

This means that businesses no longer have to pay for installation fees since the system itself is contained on a cloud-based computer server system. All a business needs at its location is access to high speed internet and perhaps internet-based phones though some VoIP providers can work with the standard phones that many businesses already have.

What does Business VoIP offer?

Besides saving thousands of dollars on installation fees, Business VoIP offers small companies the same variety of voice communication service that traditional phone companies provide, but with the inherent advantages of the internet. Plus, the monthly phone bill is generally far less than what a traditional phone company charges. VoIP providers offer low cost packages of features that include everything a business needs to carry on their daily activities at a low, competitive price.

Consider one large advantage of Business VoIP has over traditional phone companies when it comes to fax services. Using the old fax system your employees would have to print out their computer documents and wait in line to use the large, bulky fax machine. Meanwhile, a client trying to fax you important information has to wait until the busy signal clears, which can create plenty of unneeded tension.

With Business VoIP, your employees no longer have to print out documents. They can fax them from their computer, laptop or mobile device. All they need is an internet connection and the documents get faxed immediately. Plus, your incoming fax line is no longer tied up, meaning your clients and customers can fax you documents without having to wait for the line to clear.

Why should my company use Business VoIP?

For the many features and cost saving alone, Business VoIP is a considerable improvement over the services that traditional phone companies offer. However, another big advantage is that the cloud-based computer server system along with the reliability of internet connections means that dropped calls are very few and far between. This means more reliable service and the cloud-based system also means fewer breakdowns of your phone system will occur as well.

Having Business VoIP can help create a more efficient office that is highly reliable and saves you money with no installation and lower monthly costs, no wonder more small businesses are turning towards Business VoIP for their phone communication needs.

Meanwhile, if you have anything bothering you about Business VoIP, kindly drop those questions in the comment section below and I shall surely respond to them one after the other.

Business Voip has lots of benefits to offer if you can consider testing it out over others out there and if you have any others tips and suggestions, please do share them with us in the comment section below and I will personally attend to them one after the other. In order to keep me writing and going stronger, please visit my other blogs for more posts: LTJ, iTechWitBoltonHiTech, and Boost My MediaI believe this post talks better on listing the best advantages and benefits of Business VoIP for your reading pleasure? If yes, please share it with your friends and loved ones or you can as well subscribe to the blog for more updates via email with the subscribe buttons above and below.